Refund policy

Refund policy

At HypeHub we want your order to arrive in perfect condition. So if something goes wrong, we'll make it right.

Damaged, defective or wrong item

If your product arrives broken, doesn't work, is different from what you ordered or is missing a part, we'll send you a new one or refund your money.

• Email us within 14 days of receiving your order at hypehub.zlhelp@gmail.com.
• Include your order number and photos or a video showing the problem.
• We may ask for more information to review your case.

Order that never arrives

If your order hasn't arrived within 30 business days of purchase, email us and we'll reship it or refund your money.

What we don't cover

• We don't accept returns for change of mind (for example, if you no longer like or need the product).
• Orders with an incorrect or incomplete shipping address entered at checkout.
• Packages that tracking shows as delivered to the address provided.
• Packages not picked up from the post office.
• Damage to the outer box only, if the product works fine.

Refunds

Approved refunds go back to the original payment method. How long it takes to show up depends on your bank or card.

Contact

For any questions, email us at hypehub.zlhelp@gmail.com.